Reviews

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Click here for up to date- Current client reviews

"Wonderful experience!" - trip adviser 

..."Romantic and calming" Yelp

"Best Facial ever & Great massage!!!" Yellow pages

"Best Spa by far!!! I had a microderm facial and a deep tissue massage"  citysearch

" I HIGHLY recommend this place. I will be giving them plenty of business and sending anyone I know to them. There is a reason they have always won Best of the Bay every year"  YELP

" My experience at Still Waters was wonderful! "    Kudzu

" I was very pleased with the time they took to educate me on proper care needed for my skin type and needs."    Insiderspages

Best Facial ever & Great massage!!”  Judy' s Book

 

I saw Wendi for my classic facial today. She is incredibly talented with facial massage, knowledgeable with skin issues, extremely professional, and makes you feel like the most important thing to her is helping you relax! She has very talented fingers and the sweetest demeanor. I also enjoy the other amenities of Still Waters Day Spa: cucumber water!!, the relaxation room, and the well maintained bathroom area. The desk clerks are sweet and helpful also.

I had a wonderful massage & a chemical peel recently. Loved both of the ladies!

I came in for a gift certificate and they were helpful

The place is always clean and put together. My esthetician was awesome. Jen Musil, is a great esthetician who is very attentive, really cares, makes you feel relaxed and wants to help you look and feel your best whatever your skin issues are. I highly recommend her. The place is pricey. It is a medical spa which i'm sure is why its so pricey but still very expensive. The concierge at the front who made my appointment i believe is supposed to ask me if i have a preferred skin esthetician, however they did not and most of the time don't. But again I love her and the microdermabrasion!

Sarah did a great job in the classic massage. Spa was clean, people were friendly. The only bad part was the massage had to end. 🙂

Relaxing - very professional. My esthetician was very knowledgeable and took the time to do a thorough consult prior to treatment.

The entire experience is very relaxing. Still Waters is a true gem for those wanting to relax and escape. Not only is the facility always clean and inviting, the staff are also knowledgeable and friendly. Still Waters really is the ultimate spa experience.

very very please with the girl that assisted me!

I thoroughly enjoyed my facial; it is very relaxing in the spa.

It is consistently a relaxing, enjoyable experience and I look forward to having my facial care by Jen Musil...she is amazing!!!!!

#1) Informational #2) Refreshing

I loved it! Will be back!

Came in today to buy Obagi toner. One thing I can say is there's not enough parking space. There probably is about a total of 4-5 parking spaces available and all of those were filled when I came in this morning (around 10-11am). I had to park to the lot next door. I waited a few minutes to pay for my purchase. There was only 1 rep in front and she is helping another client. A few minutes later, another rep came out and she helped me with my purchase.

The staff is great. The atmosphere is calming.

Julie was very helpful in doing my bikini laser treatment and the staff really worked with me on the pricing and what I wanted.

Stillwaters Medical Spa is always a wonderful experience, but it was my first time getting a couples massage. It was fabulous and the staff was too!

The massage was fabulous and the facial was fabulous. I felt like a new woman when I left!

I would say I am transported from the hustle bustle of the world into a soothing cocoon. The staff is caring and attentive. The facility is top notch. I always enjoy my services and I am always given valuable suggestions for skin care and other services to try in the future. I look forward to returning again soon.

Excellent massage, great technique and relaxing atmosphere

Jill is great. She is easy talk to & concerned with meeting the needs of her clients. Mary Anne is also fantastic, remember clients & taking the time to be personally interested in them.

I was very pleased with the time they took to educate me on proper care needed for my skin type and needs.

Great experience, better than expected results! Love Maryanne!

My most recent experience was with Mary Ann referencing lip filler and it was an excellent experience. She is well educated, very astute, has a good sense of aesthetic balance and knows her craft. Very pleasing results.

they are wonderful very friendly and clean

The atmosphere is great. The woman who did my facial, however, did not make me feel very comfortable. Overall though I love Still Waters!

My facial with Jill was pleasant and relaxing. She took the time to listen to my concerns and went out of her way to meet my needs.

They were professional, high quality, and amazing. They made my first ever massage experience perfect.

Still Waters has done wonders with my skin and confidence. It's amazing with a little time and money, how improved I feel. Most recently, great service, incredible products, and fantastic results.

Still Waters is professional, upscale, and a one of a kind place. I feel at ease and comfortable each time I am in for an appointment. At the end of every visit I find myself looking forward to my next visit. I recommend Still Waters to everyone, I have even bought gift certificates for others. I love the friendly staff, the relaxing atmosphere, and the products are top of the line. I will always be a regular at Still Waters Day & Medical Spa!!!

The service and attention to detail was amazing. The girls at the front are so helpful and friendly. Maryanne is extremely thorough which is critical when working on someone’s face

I was given the best deep tissue massage by Ann McClure.

Wendy is awesome! Always so professional and the facilty is so clean and well maintained

It was a wonderful experience. I go to Still Waters once a month and everyone is always professional. The atmosphere is always calming and soothing too.

My experience at the spa was superb. The concierge's catered to my needs. The therapist's were so friendly. Loved it.

I had my eyebrows tinted and it was a quick service with great results.

Very relaxing

I use Arienne for my manicure/pedicures. She is wonderful

Everyday at Still Waters is a great day!

Very nice facility and friendly staff . My therapist, Anne, was terrific. The best massage ever....

I was extremely pleased with the whole experience. I was greeted promptly upon walking into the building, Everyone was very friendly and informative. All in all, it was a very nice experience. I grabbed a brochure to check out all the services that are offered.

good

Lovely, very enjoyable as always.

The most relaxing, clean, calming and professional spa I have ever been to! Highly recommended. The staff very nice, professional and informative. Coming back again and again.

A smile on the faces of each staff member is not only “refreshing”, but welcoming! Thanks for making me feel at home, just what I needed to get me through the day!

I thoroughly enjoyed my recent massage. Natasha really worked out the kinks.

My services were great as always. Although I had a last minute cancellation, the staff made special accommodations for me and were professional in taking care of my needs. Windi is incredible, she always provides the best skin services and makes my skin looks gorgeous. I love Still Waters and I recommend it to all my family and friends.

Excellent customer service, the service itself was phenomenal, very nice environment. I had a long day and the environment at Stillwaters was just so peaceful, I nearly fell asleep.

Always professional, helpful, and informative, I keep coming back for spa services and products, both make-up and skin care products. I am grateful and appreciative for your services.

For whatever the reason I have gone to the Spa, I am always relaxed and have enjoyed the experience. I kind of feel very special.

Staff was exceptional and very knowledgeable. Felt like I wanted to spend more money without pressure sales. I thoroughly enjoyed my visit.

My appointment was on the 26th of November, at 3:15pm. The front desk staff was especially helpful, not only with paperwork, but also questions I had concerning skin care products. Next of which the esthetician was very knowledgeable and helpful as well in pointing me in the right direction of what to do for my skin to achieve my wanted results. Overall the experience was quite a pleasure and I will definitely be back and very soon!

a relaxing and beautiful experience

The massage I received was wonderful! and I always enjoy your quiet room with the fruits and nuts and that wonderful cucumber water.

Very nice staff, gentle and efficient. Thank you!

Relaxing treatment. Very happy with my facial.

Ann is an absolute wonderful therapist. I am sure that every customer would say that about their therapist, but I believe Ann goes above and beyond. While recovering from my recent surgery, Ann suggested things to me to assist with my development to get me better, stronger, faster. She has compassion for her clients and her suggestions to me are very appreciated.

Very high quality services, I had a massage and facial and the technicians were fantastic and offered great follow up advice. The women up front in the lobby seemed a little crabby and unfriendly.

12-12-December

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Wonderful atmosphere, staff has great product knowledge.

Excellent - staff is always courteous and professional.

Wonderful

Classic facial was absolutely devine. Felt like I was in heaven.

Ann gives the best deep tissue massage!

The place is fabulous! from the moment you walk in the door, the professional staff greets you with a smile and warm service. They offer you a variety of beverages including Champagne! Much serenity felt.

I received a wonderful facial. There were several products recommended as well as it was recommended to schedule an appt with the ARNP regarding some of my concerns. At checkout, the products were there on the counter however it seemed to be a lost point of revenue to not have the receptionist offer to make the appt with the ARNP or promote the membership or further info offered on it membership. At any rate, I had a wonderful facial and will be calling to make my appt with the ARNP. Probably lost the interest in the membership package since I had time to think about it. 🙂 Loved the quiet room and hot tea. The bathroom was furnished appropriately. Very nice spa.

Had a very nice consultation with the Nurse Practitioner

Windi came in early to help me out with a very problem area and very painful area on my face and was absolutely incredible.... I do not have enough incredible things to say about her and the girls that help out on the phones who set it up... Thank you so much

pleasant, peaceful, relaxing ..... arienne always a joy to be around

That as usual. it was a wonderful experience. Everyone there is always very pleasant and helpful, and I look forward to returning.

Great! The botox injection was fast and easy!

The lady at the checkout counter was very helpful and ensured if I had any questions about the product I purchased that I could call. This made me feel more comfortable about my product purchase. It would have been nice to be able to purchase the smaller box of Latisse instead of the larger but you were out of stock.

I went into Still Waters to buy a gift card for my mom and I was helped immediately. I got in and out of the spa very quickly. It was a very efficient visit.

Loved it! Took my husband for our first couples massage! It was fantastic! Will definitely be back!

The classic massage was exceptional! The massage therapist did a fantastic job concentrating on my problem areas.

Beautiful!

Very responsive to my needs, very encouraging, and very professional. I had concerns about a procedure, and the provider answered all my questions, discussed pros and cons about alternatives, and didn't 'pressure' me to choose any particular one. Answered all questions based on her experiences, and gained my trust.

It was very relaxing!

enjoyed the visit, I got dysport and love the results so far!

My husband and I were able to enjoy a couple's massage at Still Waters. It was great.

I get a manicure and pedicure from Arienne. I have been using Arienne for years. I love the experience.

Loved the service and the massage was also great.

I have written several reviews for this spa & I'd say the same thing again: I love this spa & recommend it to everyone! Mary Anne has been so kind & informative, & just a huge help to me with my skin care issues. All of the employees are nothing short of amazing. They never make you feel rushed through a service & you can tell that they just actually care!

I went to purchase a gift card and they were very nice and helpful on making my decision!

excellent . . . . I brought my daughter this time, and we both thoroughly enjoyed the experience.

January, 2013

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I enjoy the experience of being catered to once I was taken out of the relaxing waiting area. I would like to see persons who are more welcoming & personable at the front desk. My check in was awkward. I had no idea where to go nor was I told to change once I was shown the locker. Checking out was just as uncomfortable for me. I highly enjoyed my first ever facial with Jen & will recommend her services. Loved the pedicure & massage.

This is the best spa in Pensacola! I have been to Still Waters two times and I can't wait to return. They have helpful friendly staff and the atmosphere is relaxing and tranquil. On my second visit there was a scheduling issue and my fiance and I were not able to receive our 55 minute couples massages. The staff worked with us to reschedule our visit and we each received a classic facial for the inconvenience. They definitely deserve the rating of best of the coast! Everything was handled wonderfully and I could not have been happier with my experience. I will be returning soon!

Received 1st peel in a serious of 3.

February, 2013

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Absolutely Wonderful! It was my birthday and I was treated like a queen.

March, 2013

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Beautiful relaxing atmosphere and excellent customer service. I do plan to return and will recommend to others.

Wonderful experience. Very relaxing and all the staff are extremely attentive!

It was exactly as always - pleasing and productive.

Very wonderful deep tissue massage. Therapist was excellent.

I enjoyed the atmosphere and ease of getting service.

Had a Couples Classic massage with my husband and Sara was my masseuse. It was fantastic! Always is.

I booked a Couples Classic massage for my wife & I for Valentine's Day and we enjoyed it immensely. My wife booked another Couples Classic massage for us for my birthday, March 22. Again, we enjoyed our services. Both times I had Keyana for my masseuse. My wife had Natosha for Valentines Day and Sara for my birthday.

Relaxing!

its awesome

Keyana Hicks was my massage therapist and as always she did an awesome job. She always know where to apply pressure and relieve the tension in my back. My experience as stated as always was great!!!! Thank you.

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My experience was awesome. I left feeling rejuvenated.

The lobby is small, so it can get crowded. The waxing service I received was top notch.

I had a wonderful and relaxing experience at Still Waters. I had an awesome massage from Ann & an rejuvenating facial from Jenn.

Just got a peel yesterday with Wendi. Pleasant experience and I am looking forward to seeing what results are achieved. Thank you!

The care and attention provided by Still Waters Day & Medical Spa is top notch! Friendly and knowledgeable consultations help me make decisions about my treatments and pampering.

When I arrive for my appointment, the front office staff is always on top of things and helpful. The atmosphere is instantly relaxing. I had an appointment with Jen, and as always she is fabulous. The microdermabrasion appointment went wonderful and my skin rocks afterwards!

My experience at Still Waters was one of the best! I was greeted by friendly, smiling staff from the moment I walked in the door until the time my treatment was complete. I enjoyed sipping a glass of red wine in the relaxation room while I waited for my treatment to begin and once again after it was finished. The woman who performed my treatment was very knowledgeable, friendly, and she did a wonderful job making me feel like a valued customer. I felt so relaxed and rejuvenated after my services at Still Waters and I left the spa with a smile on my face. Thanks for a wonderful experience!

They are extremely friendly and professional. I was very pleased with their services. From the short wait in the waiting room, to the quick and painless Botox injections, my experience was amazing!

My experience with Still Waters Day & Medical Spa was a wonderful, relaxing experience. The staff were extremely nice and helpful and the atmosphere was one where I could relax and unwind. I came out feeling relaxed, refreshed and youthful.

It was long overdue and well deserved. I had an awesome facial and it was the first time I have ever had one of your hydrating ones - it was great!

I had such a wonderful facial!! It was very relaxing, Melissa was amazing! I will definitely be back

Very relaxing and informative

The staff was kind and inviting. They explained every step of the process for this first-timer. The atmosphere was quiet and relaxing. The classic facial was the best facial I have ever had.

I had a classic massage and it was wonderful. Tasha the therapist was really professional and well trained. The ambience at the spa was very relaxing and front desk service was also outstanding.

It was my best time there so far. Wendi was FANTASTIC! Everything was perfect.

I had a fantastic experience, starting from a friendly greeting on entering. The changing room was VERY nice and the lounge was tasteful and comfortable with lovely spa snacks. The massage therapist and aesthetician were well trained, professional and wonderful at their jobs. Excellent experience overall.

I had a wonderful experience at Still Waters Day & Medical Spa and will definitely go back. I feel that everyone was professional and the facility was very clean and well organized. My massage therapist was very sweet and professional as well. It's a great spa and I will definitely be going back in the near future.

I love Still Waters Day Spa!! It has a great smell as soon as you walk in, and everyone is customer service friendly! Since I've been in town, I've tried a Holistic Body Treatment, the Classic Facial, and have had several Classic Aroma Massages - all were great. Still Waters is clean, inviting, and has a nurturing, healing environment. I would highly recommend Still Waters Day Spa.

The atmosphere is quiet and relaxing. The personnel that greet you are friendly and helpful. The therapists who did my services were knowledgeable, professional and very good at their jobs.

The staff members providing my services were very friendly and accommodating. I like the calm environment of the salon.

Relaxing & upscale

Great experience as always. Friendly & helpful staff. Clean, relaxing environment.

The most professional and relaxing spa I've ever been too!

I would say that I had an excellent service, have a great classic facial and Windi Baker did a great job. I definitely do it again.

It was great! I had the Vitamin C facial and I really enjoyed it.

Mary Ann is highly qualified and educated on a variety of procedures and products. I feel comfortable and non-pressured when receiving therapy from her. I trust her judgment on her consultations and value her recommendations.

This was my first trip to Still Waters, and I was pleasantly surprised. The parking lot was crowded and a client was speaking on her cell in the waiting area - not a great start - but things changed as soon as I was ushered into facility. The locker room was cozy and the quiet room, with dim lighting, a waterfall, and stocked with light refreshments, was wonderful. I changed into the plush robe and comfortable slippers waiting in my personal locker, then relaxed in the quiet room until I was taken to my first treatment, a soak in a large whirlpool tub. I later had a deep tissue and scalp massage, then a pedicure while I was served lunch. My massage therapist was amazing, and my tail technician was wonderful. Both ladies did a fabulous job while remaining professional. I'm already planning my next appointment.